Orders

What payment methods do you accept?

We accept the payment methods available at checkout. Choose your preferred payment option and complete your order securely.

What is your cancellation policy?

Orders can be cancelled anytime before shipment. A 5% cancellation fee applies. After shipment, cancellations are handled according to our return policy.

Can I change or cancel my order?

Please contact our team as soon as possible. Orders submitted before shipment may be cancelled, while shipped orders are subject to our return policy.

Products

Do your products come with a warranty?

Yes. Devices purchased from Gadgetdepop include a 1-year non-accidental warranty. Charging accessories include a 30-day warranty.

What does the warranty cover?

Warranty claims for eligible defects are covered by GADGETDEPOP. The 1-year device warranty covers defects in materials and workmanship under normal, non-accidental use.

Are warranties refundable?

No. Warranties and protection accessories are non-refundable. Extended warranties are currently available exclusively to USA customers.

Shipping

Do you ship internationally?

We currently ship to the USA and Canada. International shipping outside the USA and Canada is not currently available.

What ZIP codes qualify for local delivery?

Local delivery is currently available for these ZIP codes:

NJ07502 · NJ08854 · NY10019 · NY11377

How fast will my order ship?

Orders placed before 1:00 PM EST on a business day ship the same day. Orders placed after 1:00 PM EST are shipped the next business day. Online orders are processed within 24 hours or by the next business day.

Who is responsible for my package during shipping?

GADGETDEPOP assumes full responsibility for your package until it is marked as delivered to the shipping address provided with your order. Once the carrier confirms delivery, responsibility transfers to the recipient.

What are the shipping policies for Canadian customers?

Canadian customers are responsible for non-refundable duties and taxes. Failed deliveries may also require a $30 reshipment fee. Extended warranties are currently exclusive to USA customers.

How do I start a return or warranty claim?

Email our support team at
tonoy.usa22@gmail.com with your order details and the reason for your request. Our team will provide the necessary instructions.


Still can't see it? Get in touch.